meet the team

Salisbury Management, Inc., presently Central MA’s largest Property Management firm, was founded by President and Owner Robert S. Haddon. Bob studied Engineering, and is licensed and certified in the following areas:

• CMCA (Certified Manager of Community Associations)
• AMS (Association Management Specialist)
• Massachusetts Construction Supervisor
• Member of National, State, and Local Realtor Associations
• Member of Multiple Listing Service (MLS)

Bob’s years of Property Management experience have afforded him the skills, wit, patience, and perseverance to lead Central Massachusetts’ most successful team of Property Managers.   Maintaining a hands-on work style, Bob continues working proactively with Board of Trustees members in preserving and enhancing the value of each property managed by SMI, always with the singular goal of enriching the quality of life of each Unit Owner.

A long-time employee of SMI, Justin has over two decades of experience interfacing with Unit Owners and Trustees members. Justin is a Certified Manager of Community Associations and also holds an Associate’s Degree in Business Administration. With a solid foundation of knowledge and experience in the complexities of Property Management, Justin’s managerial skills are matched only by his proficiency in exceptional customer service.

Dennis has over a decade of hands-on experience creating and implementing Property Management Solutions. A Certified Manager of Community Associations, Dennis holds a Bachelor of Science degree in Business Administration with a Specialization in Accounting. The combination of Dennis’ management expertise, maintenance experience, and financial knowledge provides the perfect balance for effective and efficient Property Management.

Nolan comes to Salisbury Management, Inc after working as a Homeowner’s Property Adjuster for Farmers Insurance. He holds a Bachelor of Business Administration in Risk Management from Temple University. He is also an assistant coach for the rowing team at St. John’s High School in Shrewsbury.

Amy brings to SMI more than 20 years’ experience in real estate sales, along with four years of managing a busy medical office. With an Associate Degree in Business Administration from Endicott College, Amy is a licensed Real Estate Sales Agent. Amy possesses excellent organizational and communication skills and is recognized as professional, effective, and responsive by the Owners and Trustee Members with whom she interacts. She is a valued member of the SMI team and is consistently willing to take on additional responsibilities as situations arise.

Lisa joins the SMI Management team with a strong customer service background first as a Police Officer followed by 11 years in the finance industry. Lisa holds a Bachelor of Science degree in Criminal Justice from Westfield University. Her interpersonal communication, professionalism, confidence and desire to help others insures Lisa’s ability for efficient and thorough property management.

Dennis has been with SMI for 25 years. He began as a Maintenance Specialist and worked his way up to Maintenance Manager, overseeing and coordinating all maintenance issues for over 2700 units. Dennis takes pride in the efficiency and efficacy of his maintenance staff, providing the highest level of service in all technical, mechanical, and inter-personal areas. With nearly 40 years of construction and managerial experience, Dennis is an invaluable member of the SMI team who consistently maintains impeccable standards.

Nancy joins the SMI Management team with a strong background in understanding and resolving property management issues. Along with an impressive history in tenant-related customer service, Nancy excels in her ability to act as a liaison between SMI and the properties she manages in both resolving issues, as well as recognizing potentialities in property development.  Always cheerful and never missing an opportunity for a good punchline, Nancy combines hard work, in-depth understanding and an unwavering sense of humor to bring the highest quality of service to each of the properties she manages.

Michael has 20 years of real estate experience, selling and managing properties for asset managers at some of the countrys largest financial institutions. In addition, he has a strong background in the construction industry, planning and supervising many projects throughout New England. His knowledge and proficiency in these fields provides our clients with the assurance that their properties are in good hands.